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PaySauce reports 58% ARR growth Lower Hutt, New Zealand - 27 November 2020 PaySauce (NZX:PYS) shares their FY2021 Interim Report. PaySauce CEO Asantha Wijeyeratne calls this report "our first reporting milestone since the dust has begun to settle on the nation's COVID-19 situation." HIGHLIGHTS - LTV:CAC of 8.8:1 - 58% ARR growth - 37% customer growth - Finalist in Cyber Gold Category - Wellington Gold Awards 2020 - Net Promoter Score (NPS) of 76 GAAP reported total comprehensive loss for the period increased $84k from $862k to $946k. Last year's result included $264k of income that did not recur in FY2021: - $102k of IRD subsidy revenue which ceased as at 31 March 2020; and - $162k in relation to the reversal of fair value adjustments Wijeyeratne reflects on the period's progress: "We've continued to grow against all the odds, and this comes down to the phenomenal support of our partners, customers and shareholders. We've all witnessed what can be accomplished when people band together and act with common purpose, and this is the most important lesson we can take from COVID-19 and apply to our other challenges." The 92% improvement in the gross margin is a product of the improvement in the gross margin percentage from 50% to 63% as PaySauce evolves from startup to scale-up. It is also a product of the 37% increase in customer numbers as the company continues to deliver a great product to its customers, as evidenced by the high Net Promoter Score (NPS) of 76. Changes made to the pricing model late last year have introduced greater stability and control over Average Revenue per user (ARPU) by boosting the amount of controllable revenue (processing fees), compared with interest income which is subject to variable interest rates. The increase in processing fees is substantial at $12.30 (30% YOY) per user in contrast to the $4.70 (49% YOY) decline per user in interest income. The increase in ARPU and customer numbers underpin the growth in Annualised Recurring Revenue (ARR) this year. OUTLOOK Wijeyeratne on the outlook for PaySauce in the next six months: "Until there's greater certainty of travelling safely overseas, we'll continue to focus on the New Zealand market, increasingly leveraging our partners to share and support our product. We're investing strongly in development, including bringing on three interns to design and build a new platform application via Summer of Tech, with funding from Callaghan Innovation. We're maturing our internal structures and communications, and developing exemplary habits in this area now will lay solid foundations for the future." Attachments Provided to NZX - PaySauce FY2021 Interim Report - PaySauce FY2021 Half Year Results Announcement - PaySauce Market update NON-GAAP FINANCIAL INFORMATION Non-GAAP (Generally Accepted Accounting Principles) financial information does not have a standardised meaning prescribed by GAAP and therefore may not be comparable to similar financial information presented by other entities. Non-GAAP information has not been audited, and is not prepared in accordance with NZ IFRS. The measures reported by PaySauce are used by management to monitor the performance of the company and are useful to investors to assess performance. Additional charts and tables are included in the PaySauce FY2021 Market Update attached. Non-GAAP measures used in this release are defined in the attached report. FOR MORE INFORMATION Please contact investor@paysauce.com, or visit our website www.paysauce.com/investor. ABOUT PAYSAUCE PaySauce provides employment solutions to small businesses. PaySauce enables employers to pay and manage their teams accurately and efficiently using web, iOS, and Android applications. The PaySauce platform includes mobile timesheets, payroll calculations, banking integration, PAYE filing, labour costing, automated general ledger entries and digital employment contracts. End CA:00364034 For:PYS Type:HALFYR Time:2020-11-27 08:30:27