Trade Window Holdings Limited Analysis

Overview

TradeWindow is a software company serving organisations working on the front line of global trade. TradeWindow provides digital solutions for exporters, importers, freight forwarders, and customs brokers to drive productivity, increase connectivity, and enhance visibility.

Performance

The following information was extracted from Trade Window Holdings Limited's market update, released 5 May 2026:

Trading revenue of NZ$9.6 million represents 20% growth on FY25, within our revised guidance range. Equally important, we exceeded the NZ$10 million Annual Recurring Revenue (ARR) threshold for the first time, a milestone that demonstrates the quality and durability of our recurring revenue streams. That this result was achieved against the backdrop of a volatile global economic environment is a further testament to the business-critical nature of our solutions and the strength of our customer relationships.

Notably, revenue growth has been unbroken since our listing on the NZX in November 2021, and our organic revenue CAGR since FY23 stands at 25%. This consistent track record reflects continued and sustained demand for our solutions in the trade and logistic sector.

The following provides our final update on the full year to 31 March 2026.

Unaudited financial and operational metrics as at Q4 FY26 (31 March 2026)

• Trading revenue: NZ$9.6 million, up 20% on FY25.
• Annual Recurring Revenue (ARR): NZ$10.1 million, up 17% on the prior year crossing the NZ$10 million milestone.
• Average Revenue Per Customer (ARPC) (per annum): up for both shippers (NZ$30,352) and freight forwarders ($13,904) by 22% and 27% respectively.
• Gross Margin: 63%, up three percentage points on Q3 FY26.
• Customer Retention Rate: 89%, up two percentage points on the prior period.