Contact announces departure of Chief Customer Officer

10 March 2021 Media release Contact Energy announces departure of Chief Customer Officer Contact Energy ("Contact") announces that Vena Crawley, Chief Customer Officer, has decided to leave the company on 1 April 2021. Mike Fuge, CEO of Contact said: "Vena has been a highly valued member of the Leadership Team, and in his time at Contact has delivered on the retail business transformation and the development of our ICT strategy and created our digital and data road map. It has been an absolute pleasure to work with Vena since joining Contact in February 2020. On behalf of the Board, Leadership team and our employees I would like to thank him and wish him well for the future." Mr Crawley, who joined Contact in October 2014, said "It has been a privilege to lead and serve our customers alongside both the Leadership Team and the Customer team. The strength and capability of the Customer team gives me great comfort that this is the right time to hand over. I am excited and confident that Mike and the Leadership Team will solidify Contact's leading position as the human energy company focused on decarbonising households and New Zealand." -ends- Investor enquiries Matthew Forbes +64 21 072 8578 Media enquiries Paul Ford paul.ford@contactenergy.co.nz Ph 021 809 589 End CA:00368868 For:CEN Type:GENERAL Time:2021-03-10 08:32:30