Chorus Q4 FY21 Connections Update

STOCK EXCHANGE ANNOUNCEMENT 12 July 2021 Q4 FY21 overview Total fixed line connections declined by 16k to 1,340,000* Copper broadband and voice connections declined by 44k (Q3 FY21: -42k) o fixed wireless providers continued targeted sales campaigns to their fixed line customers o voice only disconnections increased to 14k (Q3: -11k) Total broadband connections declined by 1k to 1,180,000* (Q3 FY21: -2k) o COVID-19 impact on net migration continues to constrain broadband growth below historic rate o increase of 5k connections in Chorus UFB zone driven by Chorus incentive and migration campaigns o market reports indicate smaller retailers continue to grow broadband market share o Vodafone and Skinny introduced $55 and $50 4G unlimited fixed wireless plans; 5G plans in some areas Fibre broadband connections increased by 29k (Q3 FY21: +29k) o fibre uptake across the completed UFB footprint grew from 64% to 65% o strongest quarterly fibre growth was in the Queenstown and Wellington-Kapiti regions o 1Gbps connections increased 14k and are now 19% of GPON connections o average monthly data usage on fibre increased to 500GB, up from 491GB in March (including upstream traffic) o streaming traffic continues to grow with highest June throughput of 2.97Tbps on Queen's Birthday *totals exclude 10,000 broadband connections Chorus is partly subsidising for student households Authorised by: JB Rousselot Chief Executive Officer ENDS For further information: Steve Pettigrew Head of External Communications Mobile +64 (27) 258 6257 Email: Steve.Pettigrew@chorus.co.nz Brett Jackson Investor Relations Manager Phone: +64 4 896 4039 Mobile: +64 (27) 488 7808 Email: Brett.Jackson@chorus.co.nz End CA:00375450 For:CNU Type:MKTUPDTE Time:2021-07-12 08:30:45