FY22 Q3 Performance Report

FY22 Q3 Performance Report Genesis continues to deliver improvements in customer loyalty through Power Shout and the home move experience. Brand satisfaction is at a record high and customer churn is down below 13%. Carbon emissions were down 63% on last year, driven by increased hydro inflows, higher gas production and a full quarter's production of Waipipi wind. Marc England, Chief Executive Retail o Brand Net Promoter Score of 29 points. Up 11 points on pcp. o Gas Netback of $17.5/GJ. Up 54% on pcp. o 67% of new C&I customers signed up to Energy Services in FY22 year to date. Wholesale o Genesis lakes finished the quarter with 421 GWh of hydro storage, 132% of average. o Generation emissions of 404 kT CO2. Down 63% on pcp. o Portfolio fuel cost of $61/MWh. Down 6% on pcp. Kupe o Gas production of 2.9 PJ. Up 21% on pcp. o LPG production of 11.9 kt. Up 13% on pcp. o Realised oil price of $99/bbl. Up 27% on pcp. ENDS For investor relations enquiries, please contact: Tim McSweeney GM Investor Relations & Market Risk M: 027 200 5548 For media enquiries, please contact: Chris Mirams GM Communications & Media M: 027 246 1221 End CA:00390743 For:GNE Type:MKTUPDTE Time:2022-04-20 08:37:46